FAQ

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For the convenience of our customers, there is no low MOQ requirement in principle  except for a little special types products,because materials limit us,supplier ask MOQ.Cost reasons and no MOQ request,when order small,need ship via customer’s express like DHL or forwarding agent.

Three-year warrantty.During warrantty period,we provide replace service,repair and recall.Out of warrantty period,we still provide limited warrantty(we no longer bear the shipping costs,but depend on the goods value to provide partial or complete free replace or repair).

Yes, we offer refunds if it is solely our responsibility

Depend on the situations the order has been executed.

Show us descriptions,or datasheets,or pictures,or network diagram.

In generally,FOB China,or EX-work(via customer’s express to ship the goods like customer’s account suggest DHL)

Yes,low value samples are free but need customer pay the freight.